Over 1 out of 10 Belgian applications operates in the Cloud

Over half of Belgian companies with at least 50 employees say they use at least one application which operates in the Cloud. These are applications which operate centrally within the organisation and are managed and supported by IT i.e. an end user which installs its own drop box doesn’t count. Cloud applications in this case refer to the public Cloud. Hybrid or private Cloud applications are performed under the hosted solutions.  If we look at the total number of central applications, it emerges that 11% of them are Cloud solutions. This has emerged from over 3,200 interviews which Computer Profile has conducted at locations of Belgian public and commercial institutions with at least 50 employees.

The rapid growth in the use of Cloud applications in the early stages does now seem to have slowed down. Growth has levelled off over the last three years. A division into branches reveals that most segments show comparable use. Use of Cloud applications is between 50 and 60% in just about all branches. Government institutions are the main exception, where about a quarter of interviewed locations say they use at least one Cloud application. The regional differences are certainly striking. A quarter of locations in Wallonia say they use Cloud applications. In the Brussels Capital Region this figure is about 40%. Cloud applications are most popular in Flanders. 62% of locations in Flanders say that they use at least one application from the Cloud.

Where do applications operate?

The figure below gives the subsections in the area of applications which Computer Profile has recorded. In addition, they asked in each case where the application operates. No fewer than 82% of all e-commerce/e-banking solutions in question operate in the Cloud. For HR applications 4 out of 10 applications are a (public) Cloud application. For the Office applications concerned about 11% are an Office 365 or Google Docs (Drive) application. For a number of critical applications, such as ERP, BI, and financial applications, these are operated from the public Cloud only sporadically. For these applications we see precisely an increase in use in a ‘hosted’ setting. This also includes private Cloud applications.

Stable market for Voice over IP

The use of Voice over IP seems to have reached saturation point in recent years. At present, 46% of Belgian company offices say that they use applications which use Voice over IP. This figure is a mere 1% higher than in 2013 and 2014. Education and the construction industry are the segments which lag behind the most with the introduction of speech applications relating to data connections. For VoIP there are noticeable differences in use from region to region. In Flanders use by company offices (with at least 50 employees) is  45%. For locations in the Brussels Capital Region this is considerably higher, namely 56%, whilst VoIP penetration in Wallonia is about 41% of company offices.

The most common vendors in the field of VoIP on the Belgian market are Cisco, Mitel and Siemens. The top three are followed closely by Alcatel-Lucent and Avaya. All other named parties constitute less than 10% of all VoIP solutions. As regards the shares of the vendors over the past five years, the proportions between them have hardly changed at all.

There are some noticeable differences from region to region. Cisco is the most popular solution in each region, but scores considerably better in the Brussels Capital Region, where lots of international organisations have their headquarters, than in Flanders and Wallonia. The difference between Flanders and Wallonia for Mitel is also noticeable.