Market share of desktop computers in the Netherlands drops further

Many young users in the consumer market already no longer know what a (desktop) computer is. The laptop and the tablet reign supreme here. But the desktop continues to lose ground in the business market in the Netherlands also. In 2018, Computer Profile noted that only 41% of end user systems in the office environment are still desktop PCs. In 2010, that percentage was still well above 70%.

Drop in Belgium less rapid

This drop in the number of desktop PCs in the Netherlands is far steeper than in our neighbouring country, Belgium. Where both countries were at a comparable level in 2011 (66-68), the Belgians still have a 57% market share for desktops. Tablets and thin clients in particular are less popular among our southern neighbours. What is also remarkable is that in 2011, at 26%, the share of laptops in Belgium was a good deal higher than in the Netherlands (19.95%), but in the meantime it is just 1% higher (34.1% compared with 33.1%).

The space that the desktop has lost in the Netherlands is being taken up by the laptop and the tablet. The thin client remains stable. In 2018, tablets accounted for ca. 7% of all business end use hardware, laptops ca. 33% and thin clients ca. 19%.

Penetration of desktops, laptops, thin clients and tablets

Although the desktop PC has been on the retreat for some time, it is still the largest category. 72% of all business sites interviewed by Computer Profile indicated that they still use desktops. The trendline in recent years for the penetration of desktops is clearly in decline, however. In seven years’ time, the percentage of sites with desktops has dropped from 93% to nearly 72% now, while the percentage of locations where laptops are used has in the meantime risen to 81%. The penetration of thin clients and tablets among the interviewed locations amounts to 36% and 31% respectively.

The use of desktop PCs in the last seven years has dropped the steepest in governmental and healthcare institutions, where 54% and 52% of the locations respectively still use PCs. Desktop penetration is still the highest in education and industry, with 85% and 83% respectively.

Thin clients least popular in education

The advance of the thin client seems to have come to a standstill this year. Major differences are visible for thin clients between the different market segments. The most extensive use is in the government and healthcare sector, with 63% and 71% respectively. The branches where thin clients are clearly the least popular are education, where 13.5% of the locations indicate that they use this type of hardware and the ICT & Utilities sector with a penetration of 21%.

The (business) use of tablets is mapped by Computer Profile as of 2012. Initially, the percentage of locations with business tablets grew rapidly, but it now seems to have peaked. Business tablets are used in ca. 31% of the locations. It is worth noting that in the public sector, the tablet scores just above average with 47% in government and 37% in healthcare. The lowest tablet penetration is in the the transport sector and industry (with 21% each).

Market share of manufacturers

We enounter a relatively limited number of players on the end-user hardware market. For tablets, the Dutch business market is still spearheaded by Apple Ipads. About 85 out of 100 business tablets are Apple. Samsung and Microsoft are number two and three. Apple has even increased its share compared to last year, at the expense of numbers two and three.

Desktops and laptop systems stem mainly from the same manufacturers and are therefore presented together in the figure. The largest share (47%) of the total number of desktops and laptops found by Computer Profile consists of HPE systems. With a share of 34%, Dell desktops and laptops constitute the second largest group after HP. Lenovo remains the stable number three on the Dutch market.

There have scarcely been any shifts in the installed base market share of HP and Dell in the last 8 years.